Terms of Service

Welcome to Photo Booth CRM, operated by Photo Booth CRM, an Ohio business ("we", "us", "PBC"). By creating an account or using this service, you agree to these terms. If you don't agree, please don't use the service.

1. What Photo Booth CRM is

Photo Booth CRM is a business management tool for photo booth operators: bookings, calendars, pricing, payments, public booking pages, mini-websites, client portals, and related features. We actively improve the service, so features may change, be added, or be removed over time.

2. Your account

• You must be at least 18 years old and using the service for a business, not personal household use. You confirm you are acting as a business (not a consumer) when you use the service.
• You must provide a valid email address and keep your login credentials secure. We strongly recommend enabling two-factor authentication.
• You're responsible for all activity that happens under your account.
• One person or business per account. Don't share logins.

3. Your content and data

• Your data is yours. The business information, bookings, client details, pricing, and content you enter remain your property.
• You grant us only the rights needed to operate the service — storing your data, displaying it back to you, and publishing the parts you explicitly choose to make public (your mini-website and booking form).
• You're responsible for the content you publish on your public pages and for having the right to use anything you upload (like your logo, or photos containing identifiable people).
• You're responsible for handling your clients' information lawfully — including providing your clients with any privacy notice required by the laws that apply to your business and having a lawful basis to collect and use their data.
• Feedback. If you send us ideas, suggestions, or feedback about the service, you grant us a perpetual, irrevocable, royalty-free license to use them to improve the service, with no obligation to you.

4. Acceptable use

Don't use Photo Booth CRM to do anything illegal, to send spam or unsolicited messages, to attempt to access other accounts' data, to probe or attack the service's security, or to publish content that's deceptive, infringing, or harmful. SMS features may only be used to send messages your clients have consented to receive. We may suspend or terminate accounts that violate this section.

5. Payments between you and your clients

Photo Booth CRM lets you collect payments from your clients through Stripe Connect. Client card details are entered on Stripe's hosted checkout and settle directly to your own Stripe account — we never see or hold card numbers, and we are not a party to the transaction between you and your client.

• To accept payments you must create and maintain a Stripe account, and your use of Stripe is subject to Stripe's Connected Account Agreement and Services Agreement.
• You are the merchant of record for your clients' payments. Refunds, chargebacks, disputes, and applicable fees on those transactions are between you, your client, and Stripe.
• You are responsible for the accuracy of the prices, deposits, and invoices you configure, and for any taxes on your sales.
• You can also use the service to track payments made outside the platform (cash, checks, external transfers); we have no involvement in those.

6. Data protection

Where you use the service to process personal data of your clients that is subject to the UK GDPR, EU GDPR, or similar laws, our Data Processing Agreement ("DPA") is incorporated into these terms and governs our processing of that data on your behalf, including our security measures, subprocessors, breach notification, and deletion obligations. Our current subprocessor list is published in our Privacy Policy. Our handling of your own account data is described in our Privacy Policy.

7. Subscription, billing, and free trial

Photo Booth CRM is a paid subscription service. The standard plan is $15 per month or $120 per year. Some accounts may be offered a different rate, and we may grant free access to certain accounts at our discretion. Prices are in U.S. dollars and do not include any taxes that may apply; where we are required to collect VAT or sales tax, it will be added at checkout.

• Free trial. New accounts start with a 14-day free trial. No payment method is required to begin the trial. Your subscription starts only when you choose to subscribe and enter a payment method; if the trial ends and you have not subscribed, your account simply stops until you do.
• Automatic renewal. Subscriptions renew automatically at the end of each billing period (monthly or yearly, depending on your plan) at the then-current price, and your payment method is charged automatically, until you cancel. By subscribing, you authorize these recurring charges.
• Canceling. You can cancel at any time from Settings → Billing → Manage billing. Cancellation takes effect at the end of your current paid period, and you keep access until then. You do not need to contact us to cancel.
• Refunds. Payments are non-refundable except where required by law. Canceling stops future charges but does not refund amounts already paid for the current period. The free trial is provided so you can evaluate the service before being charged.
• Price changes. We may change subscription pricing. We will give you at least 30 days' advance notice before a change affects your renewals, and continuing to use the service after the change takes effect means you accept the new price. If you don't accept it, cancel before your next renewal.
• Failed payments. If a payment fails, we may retry it and notify you. After a short grace period, we may limit your account to read-only access or suspend it until the payment is resolved.
• Payment processing. Subscription payments are handled by Stripe and are subject to Stripe's terms. We do not store your full card details.

8. Availability and changes

We aim to keep the service available and your data safe, but the service is provided "as is" and "as available", without warranties of any kind to the maximum extent permitted by law. We may modify or discontinue features with reasonable notice where practical. Nothing in these terms excludes warranties or rights that cannot be excluded under applicable law.

9. Limitation of liability

To the maximum extent permitted by law, PBC and its operators are not liable for indirect, incidental, or consequential damages — including lost profits or lost bookings — arising from your use of the service. Our total liability for any claim related to the service is limited to the greater of the amounts you paid us in the twelve months before the claim or $100. Nothing in these terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, or fraud.

10. Indemnification

You agree to indemnify and hold harmless Photo Booth CRM and its operators, employees, and agents from any claims, losses, liabilities, damages, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the service; (b) your content or anything you publish; (c) your violation of these terms or any law; (d) your handling of your clients' information; or (e) a dispute between you and your clients. We will let you know of any such claim and may participate in its defense with our own counsel at our expense.

11. Copyright and DMCA

We respect intellectual property rights and expect you to do the same. If you believe content on the service infringes your copyright, send a notice to support@photoboothcrm.app including: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the material you claim is infringing and where it is located; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act. We will remove infringing material and, in appropriate cases, terminate the accounts of repeat infringers. If your material was removed and you believe that was a mistake, you may submit a counter-notice with the equivalent information.

12. Electronic communications and e-signatures

By using the service, you consent to receive communications from us electronically — including notices, agreements, and legally required disclosures — by email, in-app message, or by posting within the service, and you agree these satisfy any legal requirement that such communications be in writing. Where the service is used to create or sign contracts electronically (including e-signatures on your client contracts), you agree that electronic signatures, records, and consents are valid and enforceable to the fullest extent permitted by the U.S. E-SIGN Act and similar laws. You are responsible for your own use of those features with your clients.

13. Termination and data export

• You can stop using the service at any time and request deletion of your account and data via a support ticket or support@photoboothcrm.app. To stop subscription charges, cancel your subscription as described in Section 7.
• Data export. Before or within 30 days after your account closes, you can export your bookings and client data in a machine-readable format by request. After that window, your data is deleted as described in our Privacy Policy and the DPA.
• We may suspend or terminate accounts that violate these terms, with notice where practical. If we discontinue the service entirely, we will give you reasonable notice and an opportunity to export your data.

14. Dispute resolution and arbitration

Please read this section carefully — it affects how disputes between you and us are resolved.

• Informal resolution first. Before starting a formal proceeding, you agree to contact us at support@photoboothcrm.app and give us 30 days to try to resolve the dispute informally.
• Binding arbitration. Except as noted below, any dispute arising out of or relating to these terms or the service that isn't resolved informally will be settled by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, in Ohio or by videoconference. Judgment on the award may be entered in any court with jurisdiction.
• Class-action waiver. Disputes will be resolved only on an individual basis. You and we waive any right to bring or take part in a class, collective, or representative action, and the arbitrator may not consolidate more than one person's claims.
• Carve-outs. Either party may still (a) bring an individual claim in small-claims court, and (b) seek injunctive or equitable relief in court to protect intellectual property or confidential information.
• Opt-out. You may opt out of this arbitration agreement by emailing support@photoboothcrm.app within 30 days of first accepting these terms, stating your account email and that you opt out. Opting out doesn't affect any other part of these terms.
• Non-US users. Nothing here overrides mandatory dispute-resolution rights available to you under the law of your country where those rights can't be waived (see Governing law).

15. Governing law

Subject to the Dispute resolution and arbitration section above, these terms are governed by the laws of the State of Ohio, USA, without regard to conflict-of-law rules, and any dispute not subject to arbitration will be brought in the state or federal courts located in Ohio — except that nothing in this section deprives you of the protection of mandatory provisions of the law of the country where you are established, or of the right to bring proceedings there where that right cannot be waived.

16. General

• Entire agreement. These terms, together with the Privacy Policy and (where it applies) the DPA, are the entire agreement between you and us about the service and supersede any prior agreements on the subject.
• Severability. If any provision is found unenforceable, the rest stays in effect and that provision will be modified to the minimum extent needed to make it enforceable.
• No waiver. Our failure to enforce a provision isn't a waiver of it.
• Assignment. You may not assign these terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. We're not liable for any failure or delay caused by events beyond our reasonable control, such as outages, natural disasters, or third-party provider failures.
• Third-party services. The service integrates third-party providers (such as Stripe). We aren't responsible for those services, and your use of them is subject to their own terms.
• No third-party beneficiaries. These terms don't create rights for anyone other than you and us.
• Legal requests. How we respond to subpoenas and law-enforcement requests is described in our Privacy Policy.

17. Changes to these terms

We may update these terms as the service evolves. For significant changes, we'll notify you in the app and by email at least 30 days before they take effect. Continuing to use the service after changes take effect means you accept the updated terms; if you don't, cancel before they apply.

18. Contact

Questions about these terms? Submit a support ticket from inside the app (account menu → Support). If you don't have an account or can't log in, use our contact form or email support@photoboothcrm.app.